Projects
A project keeps one client or campaign's work together — and, when you attach it, teaches Endless everything it knows about them.
The product describes a project as "A space for each client or campaign. Keep their assets, transcripts, and chats together so Endless always has the right context."
That sentence hides the thing that trips people up. A project does three separate jobs, and doing one never does the others. Once you know which job you're asking for, everything about projects becomes predictable.
Three jobs, kept separate
1. It holds things
Assets, chats, canvases, the people with access and the project's knowledge. This is what fills the project's tabs.
2. It grants access
Linking something into a project lets everyone who can open the project read it.
3. It supplies context
Attaching a project to a chat loads its knowledge and its skills into that conversation.
Only the first job shows up in the list: each project wears its reach next to the assets, chats and canvases filed under it and the people with access.
One never implies another. Adding an asset to a project makes it readable by everyone who can open the project — and loads nothing into any chat. Mentioning a project in a chat loads its knowledge — and does not file that chat under the project. If you want both, do both.
Who can open a project
You choose who it's for when you create it, under "General access":
Private
"Only you and the people you add". Every new project starts here.
Workspace
"Everyone in the workspace" can open it, at Can view or Can edit. It starts at Can view.
Either way, "Add person" shares the project with someone directly. Each person starts at Can view and you can raise them to Can edit. A person's own role wins over the workspace's, even when it's lower.
| Role | What it lets you do |
|---|---|
| Can view | Open the project and read everything filed in it, its knowledge included |
| Can edit | Also rename it, edit its knowledge, link and unlink canvases and skills, and file their own chats and assets into it |
| Owner | The person who created it: also decides who has access, archives it and deletes it |
Besides the owner, anyone whose workspace role includes "Delete content created by others" can delete a project they can open.
Editing also needs your workspace role to let you create content. Only the owner changes who has access later, from the project's Access tab; everyone else sees who has it, and can "Leave" a project shared with them — unless leaving would give them more access than they had, say they hold Can view while the workspace has Can edit.
Linking something into a project takes two things: it's yours, and you can edit the project. From then on everyone who can open the project can view it — in the project's Assets tab and in their own library — but not edit it. Only a chat's creator can file it in a project, and then whoever can open the project can read it.
Attaching a project to a chat
Attachment is the context job — the one that actually changes what Endless knows while it works with you.
Attach it
Type @ followed by the project's name in the composer, or pick it from the composer's
add menu. A chip appears above the composer with the project on it.
Confirm what that did
Open the chip and it tells you: "This project's knowledge and skills are loaded into this chat." Context is never silent — if a project is feeding the conversation, you can see it.
It stays attached
You don't re-mention a project every message. Once attached, it stays attached for the rest of that conversation, on any device you open it from.
Detach when you're done with it
Remove the chip — "Remove from chat" — and the project's knowledge and skills stop loading, even if the project was mentioned earlier in the conversation.
A detach is remembered on that device only. Attachment is worked out from the conversation itself, so it follows you everywhere; the removal is a local note on top of it. Open the same chat on another computer or phone and the project comes back attached — remove the chip there too.
Endless can attach a project by itself mid-conversation when the work is clearly about one, and it says so when it does. If that isn't what you wanted, remove the chip.
Each project has one knowledge entry
Every project owns a single, permanent Knowledge entry. Endless keeps it current, it stays out of the general skills list, and it loads into a chat when you mention the project.
This is the project's memory. When you tell Endless something durable about the client — how their name is written, the tone their posts use, what always needs approval — it saves that rule into the project's knowledge and shows a "Saved to" card naming the project, so you know it happened. Next time you attach the project, it starts from there instead of from nothing.
It is the project's, permanently
The knowledge entry can't be unlinked from its project or deleted while the project exists. It goes when the project goes.
It loads only when attached
Knowledge is inlined into a conversation when the project is attached to it — never into every chat by default.
You can read it from the project's Knowledge tab, and edit it there if you can edit the project. It's an ordinary skill underneath, so the same ideas apply — see Skills and knowledge.
Archiving a project
Only the project's owner can archive it. Archiving hides the project from everyone but its owner without deleting anything, and what is linked into it stops being shared through it while it's archived. Archived ones live in Settings → Archived: "Archived projects are hidden from your workspace. Unarchive one to bring it back."
It's reversible
Unarchiving — again the owner's call — restores the project exactly as it was, keeping its links and who has access. It is a way to tidy up a finished campaign, not a way to delete one.
Different from deleting
Deleting a project is a separate, destructive action: it doesn't go to the Trash and can't be undone from the app. Archiving touches nothing inside the project.
The Free plan is the only one that caps how many projects a workspace can have; every paid plan is unlimited. If you hit the cap, Endless says so when you try to create the next one — and archiving doesn't free a slot, because archived projects still count. Deleting one does.
Which one do I want?
| I want to… | Do this |
|---|---|
| Keep a client's files together | Link the assets into the project |
| Let a colleague reach a client's files | Share the project with them (its Access tab) |
| Have Endless write in the client's voice | Attach the project to the chat (@ its name) |
| Teach Endless a rule that should stick | Say it in a chat with the project attached |
| Stop a project influencing the current conversation | Remove its chip |
| Get a finished campaign out of the way | Archive it |